Solution

Investigations and SIU

Give investigators AI-assisted research, structured reporting, and image intelligence that reduce dead time and improve case clarity.

Buyer: SIU leaders, investigation managers, and intelligence teams

Faster case progression, more structured evidence, and clearer escalation paths.

Built to hold up in executive and operational review

Buyer

SIU leaders, investigation managers, and intelligence teams

Faster case progression, more structured evidence, and clearer escalation paths.

Lead-to-answer investigative flow
Structured case narratives and research outputs
Image and external web intelligence in one operating model

Problem pressure

Investigators lose time to scattered evidence collection and inconsistent synthesis, especially in higher-volume workflows.

Investigation teams are expected to move faster without sacrificing the defensibility that claims and legal teams rely on.

Carpe approach

Bring web intelligence, structured case work, and image review into one investigative flow.
Help investigators move from intake to synthesis without losing track of evidence.
Produce outputs that are easier for managers, claims partners, and legal reviewers to evaluate.

Workflow snapshot

Before Carpe / After Carpe

What changes in daily execution when teams move from manual signal collection to workflow-ready intelligence.

Before Carpe

Investigators pivot between search tools, spreadsheets, and manual report templates.
Case narratives are assembled late and vary in structure across investigators.
Managers spend extra time validating evidence completeness before escalation.

After Carpe

Lead-to-answer workflow runs in one investigation environment with structured case context.
Evidence and findings are synthesized continuously into review-ready narratives.
Escalation packages are faster to review by SIU managers, claims, and legal teams.

Operating view

What this looks like inside a carrier.

Outputs

Structured case narratives
Evidence summaries
Review-ready escalation packages

Why this works inside a carrier

Supports throughput without making output less defensible.
Makes case development easier to manage across teams and reviewers.
Creates a believable bridge from claims intake into SIU workflow.

Workflow proof

Real product context around the solution.

See how the product fits into day-to-day carrier operations.

Investigation workspace with timeline, evidence graph, and subject review.

Investigators move from lead to review-ready output with a clearer case workspace.

Products involved

Products that make the solution concrete.

Each product maps directly to the capabilities that make this solution work.

Implementation

Launch with clear milestones.

Pilot in 4-6 weeks, broader SIU rollout over 60-90 days.

Identify target case categories and escalation criteria.
Configure workspace templates and reporting outputs for SIU managers.
Run side-by-side validation on case throughput and review quality.
Roll out to additional case queues with governance checkpoints.

Objections

Common questions from carrier teams.

Answers buyers and operational sponsors ask during evaluation and rollout planning.

How is this different from our current investigation tools?

Carpe combines signal collection, synthesis, and reporting in one flow, reducing tool switching and producing outputs built for enterprise review.

Can we trust AI-assisted investigative output?

Output is structured for investigator validation with traceable evidence context, supporting defensibility instead of replacing investigative judgment.

How quickly can SIU teams adopt this?

Most teams start with a targeted case type, validate throughput and quality gains, then expand to broader investigative queues.

Will this reduce the role of experienced investigators?

No. It increases investigator leverage by removing low-value manual synthesis work and accelerating high-value case decisions.

Talk through this workflow with the Carpe team.

Get a solution-specific conversation tailored to the buyer, operating pressure, and products shaping this motion.